APNIC Logo

Printer friendly version

Late payment procedure

APNIC will send payment reminders if payment is not received after the membership expiry date.

Late payment

First reminder

If payment is not received by APNIC within 15 days of the invoice being issued:

  • APNIC will send out a first reminder via email based on the corporate and billing contact details on record.

This reminder warns that your member account will be SUSPENDED by the invoice payment due date; i.e., 30 days after your account expiry date.

Second reminder

If payment is not received by APNIC within 30 days of the membership expiration date or invoice date:

  • A second reminder email for immediate action will be sent to all contacts on record
  • Members will be contacted by telephone and fax message reminding them of the overdue account
  • If APNIC cannot contact the nominated Billing contact by telephone, fax, or email, APNIC will use other means to find the member's updated contact phone or fax number. 

At this time, the member status is changed to SUSPENDED and no further resource requests will be allocated to the account.

Access to MyAPNIC is also suspended.

APNIC membership is liable to be terminated.  All rights associated with the membership, including the right to use Internet resources allocated by APNIC, are liable to be revoked and recovered by APNIC.

Third reminder

(pending closure)

If payment is not received by APNIC within 45 days of the membership expiration date or invoice date:

  • A third reminder email, followed up with phone and fax messages, warns the member that if payment is not received within 15 days, the member account will be closed permanently
  • If for some reason payment cannot be made or payment is made but has not reached APNIC, the member needs to contact APNIC straight away.

If APNIC does not receive any response to these overdue reminders and the member fails to remit the payment, APNIC will permanently close the member account.

EmailThis pending closure notice will be sent via email to the member based on the contact details on hand.

Closure

If payment is not received by APNIC within 60 days of the membership expiration date or invoice date:

  • A closure letter will be sent via email to all contacts on record informing them that the membership account has been terminated.

All rights associated with the membership, including the right to use the Internet resources allocated by APNIC, will be revoked and recovered by APNIC.

All services available to Members will not be accessible for the closed membership account.

Account reactivation

As a result of the process of reclaiming Internet resources from closed member accounts:

  • Some former members may contact APNIC and request the reactivation of their membership accounts in order to continue using the Internet resources previously allocated to them
  • Account reactivation is ONLY POSSIBLE if the member account has been closed for less than three months, after which time all previously allocated and assigned resources are subject to reallocation
  • A closed member account can only be reactivated and the previously allocated resources reinstated if an account reactivation fee plus the outstanding membership fees are paid in full.

EmailTo reactivate the closed account, the corporate contact should email admin@apnic.net and provide the account name for reactivation and any up-to-date contact details.

Back to top of page


Download invoice

MyAPNIC

Select the 'Administration' tab in MyAPNIC to view your billing history, membership details or download a copy of your latest invoice.

Log in to MyAPNIC