Contact APNIC

Looking for Helpdesk or need to pay an invoice?
Office hours
09:00 - 17:30 (UTC +10)
Monday - Friday
(closed for some public holidays)
Phone
+61 7 3858 3100
Fax
+61 7 3858 3199
Email
helpdesk@apnic.net
VoIP
apnic@voip.apnic.net
Address
6 Cordelia Street,
South Brisbane,
QLD 4101,
Australia
Postal Address
PO Box 3646
South Brisbane,
QLD 4101,
Australia
ABN
42 081 528 010
Map

Public holidays

APNIC offices and Helpdesk are closed for the following public holidays:
Holiday Date
Good FridayFriday, 10 April 2020
Easter MondayMonday, 13 April 2020
Labour DayMonday, 4 May 2020
ChristmasFriday, 25 December 2020
Boxing DayMonday, 28 December 2020
New Year’s DayFriday, 1 January
The APNIC Helpdesk* will still be operating on the following days:
Holiday Date
Australia DayMonday, 27 January 2020
Royal Queensland ShowWednesday, 12 August 2020
Queen’s BirthdayMonday, 5 October 2020
* Please note, only the APNIC Helpdesk will be operating on these days, via the usual channels (chat, email, and phone). The Registration and Finance teams will not be working on these days, so any communication will be dealt with on the next business day.