APNIC WhatsApp Community
About this community
APNIC is establishing a WhatsApp Community to help Members and the wider Internet community connect, share information, and stay informed about topics relevant to Internet number resources and APNIC activities. The community will comprise an announcement channel and discussion groups.
More information about the discussion groups will be available soon.
This WhatsApp Community is not an official APNIC support channel. For information on account-specific matters or services, please use the following:
- APNIC Helpdesk or email: helpdesk@apnic.net
- Service updates
- Billing or email: billing@apnic.net
You may also find answers to common questions in the APNIC Help Centre, which contains a range of articles covering billing and helpdesk topics.
Community Rules
Your use of WhatsApp is governed by WhatsApp’s own terms, policies, and privacy settings. These APNIC Community Rules apply in addition to WhatsApp’s terms.
APNIC Community Code of Conduct
To ensure the group remains useful, inclusive, and respectful, all participants are expected to follow the guidelines below. Please note that the APNIC Community Code of Conduct applies to all interactions within this community.
Respectful and professional behaviour
All community members are expected to engage with one another in a courteous and professional manner.
- Treat all participants with respect.
- Personal attacks, harassment, or discriminatory language are not permitted.
- Assume good intent and keep discussions constructive, even when views differ.
Keep discussions on topic
The discussion groups are intended for conversations relevant to:
- APNIC and its activities
- Internet number resources
- Related technical, policy, and community topics
The following are not permitted:
- Sales, marketing, or other commercial content
- Any content that may breach the Code of Conduct
Such content may be removed, and violations may result in removal from the group.
Content posted by community members reflects the views of the individual author and does not necessarily reflect the views of APNIC. APNIC monitors but is not responsible for user-generated content. Link or content sharing by APNIC is not endorsement.
Be cautious with links, files, and unsolicited direct messages. APNIC will not ask for passwords or sensitive account details in WhatsApp. Report suspected scams or impersonation to the moderators and/or APNIC Helpdesk.
Privacy
Joining the WhatsApp community is entirely optional. Please note, your phone number will be visible to all other members of specific discussion groups. This visibility is limited to the subgroup you join and does not extend to the broader announcement channel. If you do not wish for your number to be visible, please do not join a group.
APNIC cannot guarantee confidentiality: other participants may copy or share content.
To protect the privacy of all community members, please do not share screenshots, messages, or personal details from this group outside the group without explicit permission.
Moderation and enforcement
Groups will be moderated to help ensure a safe and productive environment. Moderators may:
- Redirect off-topic or sensitive discussions
- Remind community members of these community rules
- Remove any content they consider inappropriate or in breach of the community rules
- Remove community members from the group
APNIC may update these Community Rules from time to time, and may close or archive groups (for example, event-specific groups), at its discretion. Continued participation is deemed acceptance of the updated rules.