Service Announcement: 17 September 2026

Start Time Thursday, 17 September 2026 14:50 (UTC +10)
End Time Thursday, 17 September 2026 15:18 (UTC +10)
Duration 28 minutes
Services affected

Ticketing system, MyAPNIC

Description

A problem with the database caused emails to our ticketing system to be delayed as well as some functions in MyAPNIC being unavailable during this time. We are improving our monitoring of the database so that we can fix this issue before it causes any impacts in future.

We apologize for the loss of facilities and any inconvenience caused. Should you require assistance in dealing with any problems arising from this outage, please contact the APNIC Helpdesk.