Maintainer and IRT FAQ

  1. What is a maintainer?
  2. How do I add an existing maintainer in MyAPNIC?
  3. How do I reset my maintainer password using MyAPNIC?
  4. How do I reset my maintainer password using email updates?
  5. What is a Incident Response Team (IRT) object?
  6. How do I add an existing IRT object in MyAPNIC?
  7. How do I reset my IRT object password using MyAPNIC?
  8. How do I reset my IRT object password using email updates?

What is a maintainer?

A maintainer (mntner) is an object in the APNIC Whois Database. Every object in the APNIC Whois Database is protected by a maintainer via the ‘mnt-by’ attribute. This ensures that only authorized people that have access to this maintainer can make changes to other objects that are protected by this maintainer.

The ‘auth’ attribute in a maintainer specifies the hashing format used (for example, MD5) and stores the password in its hashing format.

APNIC registers a maintainer for all new Members. The maintainer is automatically linked to the Member’s MyAPNIC account. The password for the maintainer object is generated when the maintainer object is created. You will need to know the password of the maintainer only for email updates when you update/create other objects that are protected by that maintainer. 

How do I add an existing maintainer in MyAPNIC?

If your maintainer object has not already been added in your MyAPNIC account, please add the maintainer in MyAPNIC by following the below steps:

1) Go to Resources -> Maintainers

2) Click on your Add new maintainer

For more information go to:

How do I reset my maintainer password using MyAPNIC?

To reset the maintainer object password, log in to MyAPNIC and follow the steps below:

1) Go to Resources -> Maintainers

2) Click on your maintainer object, for example, MAINT-NZ-EXAMPLENET

3) Enter a new password under the auth field

4) Click the MD5-PW hashing button

5) Click the Update button

For more information go to:

How do I reset my maintainer password using email updates?

To reset your maintainer password using email updates, you need to have your maintainer object template and your new password’s MD5-PW hash value. You can use the MD5-PW hashing tool in MyAPNIC (Tools -> MD5-PW) or any other third-party tool to generate your hash value.

To get your maintainer object template, you can search your maintainer object in the APNIC Whois Database using the link below: 

http://www.apnic.net/whois

See an example template of a maintainer object below:


mntner:          MAINT-NZ-EXAMPLENET
descr:           maintainer for Example net Pty Ltd
country:         NZ
admin-c:         DE345-AP
tech-c:          DE345-AP
upd-to:          abc@examplenet.com
mnt-nfy:         abc@examplenet.com
auth:            # Filtered
notify:          manager@examplenet.com
mnt-by:          MAINT-EXAMPLENET-AP
referral-by:     APNIC-HM
last-modified:   2017-10-18T01:58:01Z
source:          APNIC

To reset the password of your maintainer object, please update the ‘auth’ attribute with the new hash value in the format below.

auth:                        MD5-PW <insert new MD5 hash value>

You also need to add the existing password for your maintainer object below the template.

password:              <insert existing password>

Please send an email to auto-dbm@apnic.net in plain text format with your updated maintainer object template as the body of the email. You will receive an email with confirmation of the password reset within a few minutes. 

For more information go to:

What is a Incident Response Team (IRT) object? 

A Incident Response Team (IRT) object is an object in the APNIC Whois Database that contains contact information of network administrators of an organization responsible for receiving reports of network abuse activities.

APNIC implemented mandatory IRT references on 8 November 2010. This means an IRT object reference will be mandatory when any ‘inetnum‘, ‘inet6num‘ and ‘aut-num‘objects are updated or created in the APNIC Whois Database.

For more information, go to:

How do I add an existing IRT object in MyAPNIC?

If your IRT object has not already been added in your MyAPNIC account, please add the IRT object in MyAPNIC by following the steps below:

1) Go to Resources -> IRTs

2) Click on your Add Existing IRT Object

How do I reset my IRT object password using MyAPNIC?

To reset the IRT object password, log in to MyAPNIC and follow the steps below: 

1) Go to Resources -> IRTs

2) Click on your IRT object, for example, IRT-NZ-EXAMPLENET

3) Enter a new password under the auth field

4) Click the MD5-PW hashing button

5) Click the Update button

How do I reset my IRT object password using email updates?

To reset your IRT object password using email updates, you need to have your IRT object template and your new password’s MD5-PW hash value. You can use the MD5-PW hashing tool in MyAPNIC (Tools -> MD5-PW) or any other third-party tool to generate your hash value.

To get your IRT object template, you can search your IRT object in the APNIC Whois Database using the link below:

http://www.apnic.net/whois

See an example template of a IRT object below:

irt:            IRT-NZ-EXAMPLENET
address:        Level 1, Example St, NZ
email:          manager@examplenet.com
abuse-mailbox:  abuse-reports@examplenet.com
admin-c:        DE345-AP
tech-c:         DE345-AP
auth:           # Filtered
mnt-by:         MAINT-EXAMPLENET-AP
referral-by:    APNIC-HM
last-modified:  2017-10-18T01:58:01Z
source:         APNIC

To reset the password of your IRT object, please update the ‘auth’ attribute with the new hash value in the format below.

auth:                        MD5-PW <insert new MD5 hash value>

You also need to add the maintainer password for your maintainer (mnt-by:) below the template.

password:              <insert maintainer password>

Please send an email to auto-dbm@apnic.net in plain text format with your updated IRT object template as the body of the email. You will receive an email with confirmation of the update within a few minutes.

If you would like assistance with resetting your maintainer or IRT object passwords, please contact the APNIC helpdesk:

https://www.apnic.net/helpdesk