APNIC Finance Billing – FAQs

  1. How do I make a payment?
  2. Can I request a hardcopy invoice from APNIC?
  3. Does APNIC offer discounts on membership fees?
  4. Can I request a payment extension?
  5. Can I request a renewal invoice in advance before the scheduled invoice issue date?
  6. Do I need to send a remittance advice/bank confirmation document after processing a wire transfer?
  7. Can I pay in instalments?
  8. Can I request tax documents?
  9. What currency does APNIC accept?
  10. Can we request to have our Purchase Order number shown on the APNIC invoice?
  11. Can I request multiple-year renewal invoices?
  12. Why there is 404 online credit card payment server error?

How do I make a payment?

APNIC account holders have four options to pay their fees. All fees are paid in Australian dollars (AUD)

  • Wire transfer
  • Credit card
  • Cheque or bank draft
  • Paypal

See the Make a payment webpage for more information.

Can I request a hardcopy invoice from APNIC?

As part of the ecoAPNIC environmental awareness program, APNIC invoices are sent electronically. APNIC endorses all electronic invoices as true copies. If you still require a hard copy of your invoice, please email billing@apnic.net.

Can I request an invoice with a stamp and signature?

Yes, please email your request to billing@apnic.net asking for an invoice with a stamp and signature.

Does APNIC offer discounts on membership fees?

APNIC fee schedules are fixed and applicable to all APNIC Members. Discounts are not available on membership fees. There is, however, a 50% discount for Members from Least Developed Countries (LDC).

Your organization is obliged to pay all fees and charges due to APNIC in accordance with the APNIC Membership Schedule.

The list of LDCs is available.

You can find more details about the APNIC membership fee schedule on the APNIC website.

Can I request a payment extension?

You can request a payment extension but APNIC cannot guarantee that your request will be granted. However, APNIC will try its best to help Members.

If you are unable to make the payment by the due date (as indicated on the invoice), please discuss your situation with the billing team at billing@apnic.net.

Can I request a renewal invoice in advance before the scheduled invoice issue date?

Renewal invoices can be requested in advance before the scheduled invoice issue date. If your organization requires an invoice to be received in advance, please send an email to billing@apnic.net and confirm that the resource holdings will remain unchanged until your account’s expiry date.

Do I need to send a remittance advice/bank confirmation document after processing a wire transfer?

Your remittance advice will help us to more quickly identify your payment and update your account status. Please include your account name or invoice number as a reference when processing the payment.

Can I pay in instalments?

In some cases APNIC can establish a payment plan, to allow account holders to pay in instalments. APNIC can accept partial wire transfers or credit card payments on agreed settlement dates. Your membership will be opened and renewed only when full payment is received.

Can I request tax documents?

You can download tax documents (such as Permanent Establishment Letter, Tax Residency Certificate, 10F Form, W-8BEN-E) via the APNIC website.

Can I deduct withholding tax on my APNIC invoice payment?

You cannot deduct withholding tax on payment of your membership fees. The APNIC invoice must be paid in full, without deduction or set-off, and free and clear of any taxes, levies, imports, duties, charges, fees, and withholdings of any nature imposed by any bank, financial institution, governmental, or other body. Failure to do so will result in an outstanding balance on your account and may delay processing of your requests.

What currency does APNIC accept?

All APNIC fees invoiced are in Australian Dollars (AUD).

What should I do if I have problems paying in AUD?

You can pay your invoice in your local currency or any currency using the exchange rate provided by your financial institution. The value in the selected currency when converted to AUD must equal the invoice amount in AUD. Please be aware that it is your responsibility to check whether taxes or bank fees apply.

Can we request to have our Purchase Order number shown on the APNIC invoice?

Yes, we can show your Purchase Order number on APNIC invoices. Please send your Purchase Order number, account name or existing invoice number to billing@apnic.net. We will send the updated invoice including your Purchase Order number.

Can I request multiple-year renewal invoices?

Yes, you may request a multiple-year renewal invoice by emailing your request to billing@apnic.net. Please note that you will be liable to pay the difference in the membership fees between what you have paid for and the new fees that are calculated at the anniversary of your membership if there is any change to your organization’s resource holdings or if APNIC introduces any changes to the fee schedules.

Why there is 404 online credit card payment server error?

The APNIC online credit card payment utilizes the 3D secure protocol. The common 404 server error is due to a session timeout occurring between the bank and the eWay payment portal during the 3D secure authorization process. You may make the payment again using another web browser, or using another card. Alternatively, you can contact us to process the payment for you. More information on the 3D secure payment is available here.