eduroam is a global service enabling staff and students of educational, research and related institutions to visit another eduroam participating institution and connect to the visited institution’s wireless network automatically.
More about eduroam is available from AARNet, the eduroam AU ‘roaming operator’.
Trust in eduroam authentication is underpinned by use of a proven secure technical infrastructure and protocol, and a set of policies to which all eduroam participants are required to comply.
eduroam Wireless Settings
|Identity||<your own username/email address>|
eduroam Wirless Coverage
- APNIC Office (Full coverage)
- 6 Cordelia Street, South Brisbane QLD
Network Services Provided
APNIC provides full outbound access with NAT’ed IP addresses. In other words, you can access any services you normally do e.g. the Internet, your institution via VPN etc. However any servers running on your devices will not be accessible externally while connected to the APNIC network.
When you connect to eduroam WIFI provided by APNIC, due to relative complexity of wireless and eduroam infrastructures, you may experience difficulty in getting a network connection due to several reasons e.g. an issue with your device configuration, wireless networking, institutional eduroam operability or eduroam infrastructure operability. If network access issues occur, in the first instance eduroam users should contact their home institution’s IT helpdesk to seek support.
If this is not possible, or if the home institution can’t resolve the issue, visiting users may contact the APNIC IT support (07 3858 3100).
The eduroam AU policy states that users must conform to their home institution’s network Acceptable Use Policy (AUP).
Users are recommended to read and comply with the Acceptable Use Policy of visited institutions. Visiting eduroam users should refer to the APNIC Community Code of Conduct.
When using eduroam, the eduroam protocol prevents your institutional password from being revealed to any eduroam server other than your home institution’s eduroam server. So your login password is protected and remains secret between you and your home institution.
However your username is visible to the APNIC RADIUS server and other eduroam infrastructure servers involved in getting your authentication request from your device to your home institution, and may be included in logs. Such logs are required to be protected by the institution running the RADIUS server.
The eduroam trust model (between institutions remotely authenticating their users, and other institutions providing network access, via eduroam) is supported by the ability to trace a particular network access event to an authentication of a ‘real user’ by their home institution.
Home institutions agree to take appropriate action on behalf of visited institutions in case a user doesn’t comply with the home institution’s network AUP.
In order to provide this traceability, remote authentication and network access transactions via eduroam are logged by APNIC, with logs being retained for a period of three months. Access to usage logs is restricted to authorised personnel and authorities as required by the law.