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[Pakistan] Internet users of Lahore facing serious problems
Internet users of Lahore facing serious problems
RECORDER REPORT
LAHORE (August 5) : A large number of Internet users of Punjab metropolis are facing serious problems, arising out of the 'overloaded' system of Pakistan Telecommunication Company Limited (PTCL).
According to a survey report prepared by Business Recorder, most of the Internet users complained that they were continuously experiencing interruptions and other difficulties such as low speed and delay in accessing web-sites, etc. Despite repeated complaints, the PTCL officials have failed to resolve the problems faced by the consumers, they added.
When contacted, PTCL officials said that they were installing a new system to maximise the existing Internet facilities, because the users were experiencing some inconveniences.
The existing Internet system, they added, had the capacity of connecting 150 Internet users simultaneously, but after the installation of the new system, this number will increase to 1,100 users. "The speed of the present system will also be enhanced from 350 KB/s to 2 MB/s," they added.
PTCL officials claimed that efforts were being made to resolve the problems by the end of this month.
It is important to note that PTCL has recently entered into an agreement with Siemens to extend its network to a maximum number of cities in the country. At present, the Internet facility is available in 13 cities while the PTCL plans to extend it to 22 cities including Bahawalpur, Jhelum, Gujrat, Sargodha, Abbottabad and Murree.
When contacted A. D. Raza, Director, Data Network, PTCL, said that the difficulties being faced by the Internet users were not due to the installation of new system. He was of the view that overloading on present Internet system was the main reason for such problems. He said that currently the PTCL was serving as many as 2,500 Internet users in Lahore city against its capacity of 1,500 users. After the installation of the new system, the capacity will increase to 10,000, he added.
Meanwhile, there are reports of a serious error in computer network of PTCL, which has rendered around 30,000 telephone lines out of orders in southern parts of the provincial capital.
Copyright 1999 Business Recorder (www.brecorder.com)
http://www.brecorder.com/story/S0010/S1002/S1002106.htm
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