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Ten Steps for Establishing Multipurpose Community Telecentres



Ten Steps for Establishing Multipurpose Community Telecentres
02/04/2003 (UNESCO Bangkok)

"Ten Steps" is the title of a new UNESCO publication to assist 
communities in establishing sustainable Multipurpose Community 
Telecentres (MCT). The Guide that since yesterday is online available 
on the website of the UNESCO Bangkok Office is a contribution to 
providing and strengthening communication and information facilities 
at the level of local communities.

Comprising ten booklets, "Ten Steps" covers ten aspects of 
establishing, operating and managing a MCT. Each booklet presents a 
step towards establishing a sustainable MCT in simple and easy-to-
understand terms. It looks at issues such as holding community 
meetings, management, staff appointments, services and programmes, 
building and equipment, the planning process, financial management, 
operating procedures as well as customer service and promotional 
issues.

The colourful on-line version will soon be followed by a two-colour 
version in hard copies. The first two steps will then each include a 
set of transparencies that can be used as is or copied onto large 
sheets of paper for display at public meetings where an overhead 
projector is not available. Case studies found throughout the ten 
steps provide interesting stories aiming at enhancing listeners’ 
understanding of certain points.

The publication is co-authored by Gail Short and Deborah Rice who are 
well-known for their work in planning, establishing and supporting 
MCTs in Western Australia and Queensland.

UNESCO gives high priority to providing and strengthening 
communication and information facilities at the level of local 
communities. Such facilities offer basic tools for introducing and 
managing community-centred development and change.


	
		

Links

Ten Steps for Establishing a Sustainable Multipurpose Community 
Telecentre . – Bangkok: UNESCO, 2003 (10 volumes)
http://www.unescobkk.org/ips/ebooks/documents/tensteps/index.htm

UNESCO and Multipurpose Community Telecentres (MCT)
http://portal.unesco.org/ci/ev.php?URL_ID=5341&URL_DO=DO_TOPIC&URL_SEC
TION=201&reload=1049264086

UNESCO and Community Multimedia Centres
http://portal.unesco.org/ci/ev.php?URL_ID=1263&URL_DO=DO_TOPIC&URL_SEC
TION=201&reload=1049264120


Contact
Susanne Ornager, UNESCO


source: 
http://portal.unesco.org/ci/ev.php?URL_ID=8827&URL_DO=DO_TOPIC&URL_SEC
TION=201&reload=1049343882