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Ten Steps for Establishing Multipurpose Community Telecentres
Ten Steps for Establishing Multipurpose Community Telecentres
02/04/2003 (UNESCO Bangkok)
"Ten Steps" is the title of a new UNESCO publication to assist
communities in establishing sustainable Multipurpose Community
Telecentres (MCT). The Guide that since yesterday is online available
on the website of the UNESCO Bangkok Office is a contribution to
providing and strengthening communication and information facilities
at the level of local communities.
Comprising ten booklets, "Ten Steps" covers ten aspects of
establishing, operating and managing a MCT. Each booklet presents a
step towards establishing a sustainable MCT in simple and easy-to-
understand terms. It looks at issues such as holding community
meetings, management, staff appointments, services and programmes,
building and equipment, the planning process, financial management,
operating procedures as well as customer service and promotional
issues.
The colourful on-line version will soon be followed by a two-colour
version in hard copies. The first two steps will then each include a
set of transparencies that can be used as is or copied onto large
sheets of paper for display at public meetings where an overhead
projector is not available. Case studies found throughout the ten
steps provide interesting stories aiming at enhancing listeners’
understanding of certain points.
The publication is co-authored by Gail Short and Deborah Rice who are
well-known for their work in planning, establishing and supporting
MCTs in Western Australia and Queensland.
UNESCO gives high priority to providing and strengthening
communication and information facilities at the level of local
communities. Such facilities offer basic tools for introducing and
managing community-centred development and change.
Links
Ten Steps for Establishing a Sustainable Multipurpose Community
Telecentre . – Bangkok: UNESCO, 2003 (10 volumes)
http://www.unescobkk.org/ips/ebooks/documents/tensteps/index.htm
UNESCO and Multipurpose Community Telecentres (MCT)
http://portal.unesco.org/ci/ev.php?URL_ID=5341&URL_DO=DO_TOPIC&URL_SEC
TION=201&reload=1049264086
UNESCO and Community Multimedia Centres
http://portal.unesco.org/ci/ev.php?URL_ID=1263&URL_DO=DO_TOPIC&URL_SEC
TION=201&reload=1049264120
Contact
Susanne Ornager, UNESCO
source:
http://portal.unesco.org/ci/ev.php?URL_ID=8827&URL_DO=DO_TOPIC&URL_SEC
TION=201&reload=1049343882